Warranty Information

Product RangePrivate UseCommercial UseUnder Bonnet Use Covered
StartingMarineStop StartDeep CycleStartingMarineStop StartDeep CycleStandby & Backup PowerTaxi
Super Start Conventional 24 Months Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered Not Covered Not Covered 6 Months YES
SSB Automotive - SS 36 Months Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered Not Covered Not Covered 6 Months YES
SSB Automotive - ES 24 Months Not Covered Not Covered Not Covered 12 Months  Not Covered Not Covered Not Covered Not Covered 3 Months YES
Auto Start 12 Months Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered Not Covered Not Covered 3 Months YES
SSB European 36 Months Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered Not Covered 24 Months 6 Months YES
SSB 4WD & Truck 36 Months Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered Not Covered Not Covered 6 Months YES
SSB Truck & Tractor 24 Months 24 Months Not Covered 12 Months # 24 Months   24 Months Not Covered Not Covered 24 Months 6 Months YES
SSB LawnMower 12 Months Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered 12 Months 24 Months Not Covered YES
SSB i-Start AGM 36 Months 24 Months 24 Months 12 Months # 12 Months 12 Months # 12 Months 6 Months # 24 Months 12 Months YES
SSB i-Start EFB 24 Months 24 Months 24 Months 12 Months # 12 Months 12 Months # 12 Months 06 Months # 24 Months 12 Months YES
Deep Cycle - Marine 24 Months 24 Months Not Covered 24 Months 12 Months 12 Months Not Covered 12 Months 24 Months 06 Months YES
SSB Marine 24 Months 24 Months Not Covered 12 Months 12 Months  12 Months  Not Covered 36 Months 36 Months 06 Months YES
SSB DryCell (HVT-50D - HVT-270D) 36 Months 36 Months 24 Months 24 Months  12 Months 12 Months 12 Months 12 Months 12 Months 06 Months YES
SSB DryCell (Semi-Traction Sizes) 36 Months 36 Months Not Covered 36 Months 36 Months 36 Months Not Covered Not Covered Not Covered Not Covered YES
SSB DryCell- Motorcycle 12 Months Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered Not Covered Not Covered Not Covered YES
SSB PowerSport - Motorcycle 12 Months Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered Not Covered Not Covered Not Covered YES
SSB PowerSport - XR Series 12 Months Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered Not Covered Not Covered Not Covered YES
SSB Power Sport - V-Spec 12 Months Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered Not Covered Not Covered Not Covered YES
SSB PowerSport - Lithium Ultralite 12 Months ~ Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered YES
SSB PowerSport - Lithium 24 Months ~ Not Covered Not Covered Not Covered 12 Months ~ Not Covered Not Covered Not Covered Not Covered Not Covered YES
SSB PowerSport - Pro Series   24 Months ^ Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered YES
Challenger 36 Months  Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered Not Covered Not Covered 06 Months YES
Fusion AGM - General Purpose 12 Months 12 Months Not Covered 06 Months # Not Covered Not Covered Not Covered Not Covered 12 Months Not Covered YES
Fusion AGM - Cyclic 12 Months 12 Months Not Covered 12 Months  12 Months 12 Months Not Covered 12 Months 36 Months 06 Months YES
Fusion AGM - 2 Volt Solar Not Covered 36 Months Not Covered 36 Months Not Covered 36 Months Not Covered 36 Months 36 Months Not Covered NO
Fusion Gel- 6 & 12 Volt Not Covered Not Covered Not Covered 12 Months Not Covered Not Covered Not Covered 12 Months 12 Months Not Covered NO
Fusion Gel- Tubular OPzV Not Covered 60 Months Not Covered 60 Months Not Covered 60 Months Not Covered 60 Months 60 Months Not Covered NO
Fusion Lithium Not Covered

36 Months

(excel.Starting)

Not Covered 36 Months # Not Covered

36 Months

(excel.Starting)

Not Covered 36 Months # 36 Months # Not Covered NO
NorthStar 48 Months 48 Months 24 Months 36 Months 36 Months 36 Months 12 Months 24 Months 36 Months 12 Months YES

 

  • * Excludes HVT-50D, HVT-50LD, HVT70D, HVT-70LD,HVT-70ZZD & HVT-70ZZLD. These sizes are covered by 24 Months Warranty for Commercial Starting Applications.
  •  Excludes Electric Vehicles ie. Mobility Scooters, Golf Carts/Buggies & Wheelchairs. These Applications are covered by 6 Months Warranty.
  • # Mobility Scooters & Wheelchairs Not Covered.
  •  12 Months only covers:
  • - ES70ZZ - ES70ZZL - ES86X
    - ESN94 - ESN120 - ESN150
    - ESN200    
  • ~ Application in Cars will void the warranty. 
  • ^  24 Months warranty for standard motorcycles only. 6 months warranty for cars.

Note: Commercial Deep Cycle use includes Sweepers, Golf Cars, Lift Platforms, Forklifts etc. These Applications are not covered by Private Use - Deep Cycle

Warranty Statement

All claims are subject to Super Start’s standard testing procedures by its authorized representatives. Should a battery be deemed defective due to a manufacturing fault and is within its applicable warranty period; it will be replaced with an equivalent battery free of charge. Proof of purchase is required. The warranty period is not renewed or extended as a result of a repair or replacement. The warranty is not transferable and is only offered to the original end user of the product. Cease using the goods when a fault arises and contact the supplier or manufacturer immediately.

 

Warranty does not cover:

  • Flat batteries
  • Normal wear and tear
  • Physical damage
  • Sulphation
  • Incorrect application or improper use
  • Faulty connection, faulty wiring or improper mounting
  • Tampering, altering, repairing or modifying batteries and labels
  • Negligence (before or during use)
  • Overcharging/Undercharging
  • Adding any liquid other than distilled water
  • Failure to maintain acid levels
  • Broken or removed vent plugs


This warranty is in addition to other rights and remedies available at law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

*For any warranty claim request, please visit Warranty Claim Form