Warranty Information
| Product Range | Private Use | Commercial Use | Under Bonnet Use Covered | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Starting | Marine | Stop Start | Deep Cycle | Starting | Marine | Stop Start | Deep Cycle | Standby & Backup Power | Taxi | ||
| Super Start Conventional | 24 Months | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | Not Covered | Not Covered | 6 Months | YES |
| SSB Automotive - SS | 36 Months | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | Not Covered | Not Covered | 6 Months | YES |
| SSB Automotive - ES | 24 Months | Not Covered | Not Covered | Not Covered | 12 Months ‡ | Not Covered | Not Covered | Not Covered | Not Covered | 3 Months | YES |
| Auto Start | 12 Months | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | Not Covered | Not Covered | 3 Months | YES |
| SSB European | 36 Months | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | Not Covered | 24 Months | 6 Months | YES |
| SSB 4WD & Truck | 36 Months | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | Not Covered | Not Covered | 6 Months | YES |
| SSB Truck & Tractor | 24 Months | 24 Months | Not Covered | 12 Months # | 24 Months | 24 Months | Not Covered | Not Covered | 24 Months | 6 Months | YES |
| SSB LawnMower | 12 Months | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | 12 Months † | 24 Months | Not Covered | YES |
| SSB i-Start AGM | 36 Months | 24 Months | 24 Months | 12 Months # | 12 Months | 12 Months # | 12 Months | 6 Months # | 24 Months | 12 Months | YES |
| SSB i-Start EFB | 24 Months | 24 Months | 24 Months | 12 Months # | 12 Months | 12 Months # | 12 Months | 06 Months # | 24 Months | 12 Months | YES |
| Deep Cycle - Marine | 24 Months | 24 Months | Not Covered | 24 Months† | 12 Months | 12 Months | Not Covered | 12 Months † | 24 Months | 06 Months | YES |
| SSB Marine | 24 Months | 24 Months | Not Covered | 12 Months | 12 Months | 12 Months | Not Covered | 36 Months | 36 Months | 06 Months | YES |
| SSB DryCell (HVT-50D - HVT-270D) | 36 Months | 36 Months | 24 Months | 24 Months † | 12 Months | 12 Months | 12 Months | 12 Months | 12 Months | 06 Months | YES |
| SSB DryCell (Semi-Traction Sizes) | 36 Months | 36 Months | Not Covered | 36 Months | 36 Months | 36 Months | Not Covered | Not Covered | Not Covered | Not Covered | YES |
| SSB DryCell- Motorcycle | 12 Months | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | YES |
| SSB PowerSport - Motorcycle | 12 Months | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | YES |
| SSB PowerSport - XR Series | 12 Months | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | YES |
| SSB Power Sport - V-Spec | 12 Months | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | YES |
| SSB PowerSport - Lithium Ultralite | 12 Months ~ | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | YES |
| SSB PowerSport - Lithium | 24 Months ~ | Not Covered | Not Covered | Not Covered | 12 Months ~ | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | YES |
| SSB PowerSport - Pro Series | 24 Months ^ | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | Not Covered | YES |
| Challenger | 36 Months | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | Not Covered | Not Covered | 06 Months | YES |
| Fusion AGM - General Purpose | 12 Months | 12 Months | Not Covered | 06 Months # | Not Covered | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | YES |
| Fusion AGM - Cyclic | 12 Months | 12 Months | Not Covered | 12 Months † | 12 Months | 12 Months | Not Covered | 12 Months | 36 Months | 06 Months | YES |
| Fusion AGM - 2 Volt Solar | Not Covered | 36 Months | Not Covered | 36 Months | Not Covered | 36 Months | Not Covered | 36 Months | 36 Months | Not Covered | NO |
| Fusion Gel- 6 & 12 Volt | Not Covered | Not Covered | Not Covered | 12 Months | Not Covered | Not Covered | Not Covered | 12 Months | 12 Months | Not Covered | NO |
| Fusion Gel- Tubular OPzV | Not Covered | 60 Months | Not Covered | 60 Months | Not Covered | 60 Months | Not Covered | 60 Months | 60 Months | Not Covered | NO |
| Fusion Lithium | Not Covered |
36 Months (excel.Starting) |
Not Covered | 36 Months # | Not Covered |
36 Months (excel.Starting) |
Not Covered | 36 Months # | 36 Months # | Not Covered | NO |
| NorthStar | 48 Months | 48 Months | 24 Months | 36 Months | 36 Months | 36 Months | 12 Months | 24 Months | 36 Months | 12 Months | YES |
- * Excludes HVT-50D, HVT-50LD, HVT70D, HVT-70LD,HVT-70ZZD & HVT-70ZZLD. These sizes are covered by 24 Months Warranty for Commercial Starting Applications.
- † Excludes Electric Vehicles ie. Mobility Scooters, Golf Carts/Buggies & Wheelchairs. These Applications are covered by 6 Months Warranty.
- # Mobility Scooters & Wheelchairs Not Covered.
- ‡ 12 Months only covers:
-
- ES70ZZ - ES70ZZL - ES86X - ESN94 - ESN120 - ESN150 - ESN200
- ~ Application in Cars will void the warranty.
- ^ 24 Months warranty for standard motorcycles only. 6 months warranty for cars.
Note: Commercial Deep Cycle use includes Sweepers, Golf Cars, Lift Platforms, Forklifts etc. These Applications are not covered by Private Use - Deep Cycle
Warranty Statement
All claims are subject to Super Start’s standard testing procedures by its authorized representatives. Should a battery be deemed defective due to a manufacturing fault and is within its applicable warranty period; it will be replaced with an equivalent battery free of charge. Proof of purchase is required. You bear all transportation costs to and from Super Start testing centres. The warranty period is not renewed or extended as a result of a repair or replacement. Warranty is not transferable and is only offered to the original end user of the product. Cease using the goods when a fault arises and contact the supplier or manufacturer immediately.
Warranty does not cover:
- Flat batteries
- Normal wear and tear
- Physical damage
- Sulphation
- Incorrect application or improper use
- Faulty connection, faulty wiring or improper mounting
- Tampering, altering, repairing or modifying batteries and labels
- Negligence (before or during use)
- Overcharging/Undercharging
- Adding any liquid other than distilled water
- Failure to maintain acid levels
- Broken or removed vent plugs
Warranty does not cover discharged batteries or diminishing capacity due to battery age and depth of discharge.
This warranty is in addition to other rights and remedies available at law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
*For any warranty claim request, please visit Warranty Claim Form